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Trade partnerships

Your dealer-level technical partner

Supporting independent garages with remote diagnostics, OEM programming, coding and Volkswagen Group technical assistance without the expense of maintaining every specialist system in-house.
Remote diagnostics
OEM programming and coding
SFD unlocks
Component protection
ADAS support
Software updates
Become a trade partnerBook an on-site visit
MPH Northwest remote diagnostic equipment, laptop and vehicle communication interface

Remote technical assistance

How our remote diagnostic service works

A straightforward and secure process from the initial vehicle issue through to diagnosis, programming or technical advice.

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Five-step MPH Northwest remote support process: identify the vehicle issue, connect the remote tool, establish a secure connection, complete expert diagnosis and provide repair advice.

Secure connection

Professional remote equipment and controlled access provide a secure connection to the vehicle.

Faster turnaround

Remote support can reduce vehicle downtime and help your technicians progress specialist work efficiently.

Lower overheads

Access specialist capability without investing in every OEM subscription, platform and piece of hardware.

Independent VWG technical support

Give your workshop access to specialist backup

Speak to MPH Northwest about remote support, an on-site visit or an ongoing technical partnership for your garage.
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